Interface PublicWebChatServiceDeskState

interface PublicWebChatServiceDeskState {
    isConnected: boolean;
    isConnecting: boolean;
    isSuspended: boolean;
}

Properties

isConnected: boolean

Is the web chat currently connected with a human agent.

isConnecting: boolean

Indicates if web chat has requested to be connected to a human agent but an agent has not yet joined the conversation.

isSuspended: boolean

Indicates if a conversation with a human agent has been suspended.