Indicates the view was changed by a call to ChatInstance.changeView.
Indicates the main window was closed by a call to ChatInstance.closeWindow or ChatInstance.toggleOpen.
Indicates the ChatInstance.tours.endTour method was used to close a tour.
Indicates the main window was opened by a call to ChatInstance.openWindow or ChatInstance.toggleOpen.
Indicates the ChatInstance.restartConversation method was used while a tour was visible.
Indicates a tour was started by the startTour instance method.
Indicates the main window is being opened as a result of a channel transfer.
Indicates the user clicked on our built-in launcher button that opened either a tour or the main window.
Indicates the main window was opened because a link ID was found that started a specific conversation.
Indicates the user clicked the close and restart button that minimized to the launcher.
Indicates the user clicked on our built-in minimize button that closed to either the launcher or a tour.
Indicates the view is trying to change after loading session history.
Indicates a tour was restarted by the restart button in the main window.
Indicates a tour was resumed by the resume button in the main window.
Indicates a tour was started by the start tour button in the main window.
Indicates the close button was used to close a tour.
Indicates the done button was used to close a tour.
Indicates the user clicked on the minimize button within the tour to close to the launcher.
Indicates the main window was opened from a tour.
Indicates a tour was started by a tour response type that included the 'skip_card' flag.
Indicates the web chat has loaded for the first time and a view is trying to open. If openChatByDefault is true then the main window will be trying to open, otherwise the launcher will be trying to open.
The possible reasons why the view may be changed.