Interface BusEventAgentAreAnyAgentsOnline

This event is fired after web chat calls "areAnyAgentsOnline" for a service desk. It will report the value returned from that call. This is particularly useful if some custom code wants to take action if no agents are online.

interface BusEventAgentAreAnyAgentsOnline {
    areAnyAgentsOnline: AgentsOnlineStatus;
    type: AGENT_ARE_ANY_AGENTS_ONLINE;
}

Hierarchy (View Summary, Expand)

Properties

areAnyAgentsOnline: AgentsOnlineStatus

The result that was returned from "areAnyAgentsOnline". If an error occurred, this will be AgentsOnlineStatus.OFFLINE.

The type of the event.

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