Interface BusEventAgentEndChat

This event is fired after a chat with an agent has ended. This is fired after AGENT_PRE_END_CHAT but can be fired both from the user leaving the chat or the agent ending the chat.

interface BusEventAgentEndChat {
    endedByAgent: boolean;
    requestCancelled: boolean;
    type: AGENT_END_CHAT;
}

Hierarchy (View Summary, Expand)

Properties

endedByAgent requestCancelled type

Properties

endedByAgent

endedByAgent: boolean

Indicates if the chat was ended by the agent.

requestCancelled

requestCancelled: boolean

Indicates if the chat was ended because the request for an agent was cancelled or an error occurred while starting the chat. This means the start never fully started.

type

type: AGENT_END_CHAT

The type of the event.

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