Interface BusEventAgentPreSessionHistory

This event is fired before a message from a live agent or the user (to an agent) is added to session history. It gives the customer the opportunity to filter out PII from the messages so they are not stored by IBM watsonx Assistant.

interface BusEventAgentPreSessionHistory {
    message:
        | MessageResponse<GenericItem<Record<string, unknown>>[]>
        | MessageRequest<MessageInput>;
    type: AGENT_PRE_SESSION_HISTORY;
}

Hierarchy (View Summary, Expand)

BusEvent
- BusEventAgentPreSessionHistory

Index

Properties

Properties

message

message:
| MessageResponse<GenericItem<Record<string, unknown>>[]>
| MessageRequest<MessageInput>

The message that is to be saved in session history.

type

type: AGENT_PRE_SESSION_HISTORY

The type of the event.