Enumeration MessageSendSource

The different sources that can cause a send event to occur.

Enumeration Members

DATE_PICKER: "datePicker"

The user chose a value from the date picker.

DISAMBIGUATION: "disambiguation"

The user made a choice from a disambiguation response.

EVENT: "event"

This is used for message events.

HISTORY_UPDATE: "historyUpdate"

The message was sent as an event history update.

HOME_SCREEN_INPUT: "homeScreenInput"

The user has entered a value from the input on the home screen.

HOME_SCREEN_STARTER: "homeScreenStarter"

The user clicked a starter from the home screen.

HYDRATE_RESEND: "hydrateResend"

The message was sent as an automatic re-send when web chat is loaded. This occurs when web chat sees that the last message request did not receive a response.

INSTANCE_SEND: "instanceSend"

An external call to the public "instance.send" method was made.

LINK_ID: "linkID"

A link ID was detected on the page and an automatic "welcome request" was sent.

MESSAGE_INPUT: "messageInput"

The user has entered a value from the main input on the message list.

OPTION_BUTTON: "optionButton"

The user clicked a button from an option response.

OPTION_DROP_DOWN: "optionDropDown"

The user selected a value from a dropdown for an option response.

OTHER: "other"

Some other source.

POST_BACK_BUTTON: "postBackButton"

The user clicked a post back button from a button response.

SKIP_USER_INPUT: "skipUserInput"

The automatic follow-up message that occurs after a skip-user-input response.

START_TOUR_METHOD: "startTourMethod"

The startTour method has called.

SUGGESTIONS_3RD_STRIKE: "suggestions3rdStrike"

A 3rd strike occurred and an automatic suggestions contact message was sent.

SUGGESTIONS_CONTACT: "suggestionsContact"

The user chose the contact option from the suggestions menu.

SUGGESTIONS_MESSAGE: "suggestionsMessage"

The user chose an alternate response message from the suggestions menu.

SUGGESTIONS_STARTER: "suggestionsStarter"

The user chose a home screen starter from the suggestions menu.

WELCOME_REQUEST: "welcomeRequest"

A default request for the welcome message was made.

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